Comprehensive Feature Tour

Every tool you need to turn Cash on Delivery into high-margin profit.

Eliminate fake orders, fix courier-rejected addresses, and recover abandoned carts autonomously with official WhatsApp Meta Cloud automation.

1-Click WhatsApp Order Confirmation & Cancellation

The moment a customer checks out via COD on your Shopify store, ReplyEO triggers an interactive WhatsApp message with their exact line items, pricing, and two quick-tap action buttons: [ Confirm Order ] and [ Cancel Order ].

Filters out impulsive or regretful shoppers before you pay courier booking fees.
Auto-tags Shopify order with COD-Verified or COD-Cancelled.
Instant confirmation speeds up fulfillment and customer delivery happiness.
📦 Order Confirmation #108910:14 AM

Assalam-o-Alaikum Ahmed! Please confirm your COD order for 1x Wireless Earbuds (Rs. 2,999).

Shipping to: House 12, St 4, G-9/1, Islamabad
Payment Method: Cash on Delivery (COD)
✅ Confirm Order
❌ Cancel Order
AI Address Completeness Score: 40/100 (Failed)

Original Input: “Opposite Jamia Masjid, Rawalpindi” → Missing House # and Street #

Automated WhatsApp Prompt Sent:

“Please provide your exact House #, Street #, or share your WhatsApp Location Pin for courier delivery.”

Updated Address (AI Verified: 98/100)

“House 24-B, Street 14, Sector C, Rawalpindi” • Synced to Shopify Customer Record!

3-Tier AI Address Validation & Auto-Correction

Over 35% of courier returns in Pakistan and South Asia happen because the rider can't find the customer's house. Our intelligent AI evaluates three distinct address tiers before dispatch:

Tier 1: House / Unit / Flat / Building Number
Tier 2: Street / Lane / Block / Sector / Mohalla
Tier 3: City, Province & Prominent Landmark

Included on Starter ($5/mo), Pro, Scale, and Unlimited plans.

24/7 AI Customer Support & Sales Bot (Roman Urdu + English)

Don't keep buyers waiting hours for a human agent to wake up. ReplyEO's custom-tuned LLM speaks natural Roman Urdu and English, resolving questions in zero seconds.

Live Order Tracking Lookup: Answers “Mera parcel kahan hai?” with courier tracking link.
Product Knowledge & Stock: Recommends colors and sizes from your Shopify catalog.
1-Click COD Purchasing: Generates instant checkout links straight inside WhatsApp.
Smart Human Handover: Alerts your human team if the customer asks for a manager or files a complaint.
Optional Add-on: $19.90/month flat
“Is this available in Medium size and what is the delivery time?”

ReplyEO AI Support

Yes! Medium size is currently in stock. Delivery takes 3-5 working days across Pakistan via courier with Cash on Delivery. Would you like me to send you the 1-click checkout link? 😊

Automated Abandoned Cart Flow98% Open Rate
Trigger Delay:15 Mins • Sequence 1
Special Incentive:Free Shipping / 10% Off
Direct Checkout:1-Click WhatsApp Link
“Hi Sarah, your items are waiting! Complete your order now and enjoy Free Shipping.”

WhatsApp Abandoned Cart & Checkout Recovery

Email cart recovery emails get lost in spam folders with mediocre 10% open rates. WhatsApp messages achieve an astonishing 98% open rate and 45% click-through rate.

Recovers up to 23% of shoppers who abandon your checkout form.
Pre-applies discount coupon codes automatically to encourage instant purchase.
Completely automated — set it up once, recover revenue forever.

Official Meta Cloud API Infrastructure

Never risk having your business phone number permanently blocked. Unlike fragile QR-code scraping bots, ReplyEO runs directly on Meta's verified enterprise Cloud API.

100% compliant with WhatsApp Business Messaging Policies.
80+ pre-approved high-converting templates ready in English and Roman Urdu.
Supports both ReplyEO Shared High-Speed Sender and your own custom brand number.
✓
Zero Ban Guarantee
Official Meta authorized routing
✓
High-Throughput Message Queue
Up to 80 messages/second during mega sales
✓
Enterprise Green Badge Eligible
Meta Verified WhatsApp Business profile